Original Unframed Artworks available to purchase. Domestic and International Standard Shipping. Insurance Included.

Shipping and Handling

Shipping Options and Delivery Times

Domestic Standard Shipping with Australia Post.  Handling costs added.

  • Within Victoria - up to 5 days
  • Canberra or Adelaide - 2 to 3 days
  • Brisbane or Tasmania - 3 to 4 days
  • Other Capital Cities - 5 to 6 days

International Standard Shipping with Australia Post.  Handling Costs added.

  • 6+ days depending on Country

Tracking Shipments

Once your parcel is ready to be sent a tracking number will be added to your order.  Email tracking is available on all parcels, so the link to this will be provided for you.  If you have any concerns about your parcel's delivery, please contact Helen at any time via this site or helenfraserartist@bigpond.com.

Returns and Refunds

 If you are not happy with your order, you are welcome to return it for an exchange, credit or refund, no questions asked.  A return slip will be provided with all parcels to assist in this process if necessary so that you don't cover return postage costs.

Customs and International Shipping Availability

Helen Fraser is not liable for any duties or taxes that may be added to your order when it arrives in your country.  

International shipping is available for all countries and calculated at the checkout.  

Lost and Damaged Packages

If you don't receive your parcel in the recommended time as it is lost or stolen, please let Helen know promptly so insurance can be claimed.  All parcels are covered by insurance so a full refund can be offered.  Alternatively, a replacement or credit will be arranged depending on your preference.